Real results for real tenants
A selection of recent housing disrepair matters we have concluded. Each case study is written by the solicitor who handled the matter, and all identifying details have been removed to protect client confidentiality.
Council pays £4,185 after two years of unresolved damp, mould and disrepair
Our client reported damp, mould, water ingress and widespread disrepair for almost two years with no action. Her settlement offer was refused, so proceedings were sent to Court.
The landlord’s own expert confirmed the disrepair. Liability admitted and £4,185.13 paid, over 20% of the rent for the period, concluded in under six months.
Awaab’s Law injunction orders an emergency move after a ceiling collapse
Two vulnerable tenants lived with damp and mould from an unresolved bathroom leak for almost nine months. The living room ceiling partially collapsed, then collapsed entirely, with no repairs scheduled.
Interim injunction granted. Immediate decant ordered, works to be completed within 15 days, and a review hearing listed to confirm completion.
£6,519 at trial, over 18 times the landlord’s £350 offer
Our client fought for almost two years over water ingress, mould, flaking paintwork and a damaged window in her home. Complaints had gone inadequately addressed since December 2022, and the landlord’s attempted repairs failed.
Judgment at trial. £6,519.27 in damages, over 18 times the landlord’s initial offer of £350, plus a further order requiring the mould removed and the source of the water ingress properly investigated.
£4,500 at trial after the landlord offered just £550
The landlord knew about a roof leak before our clients’ tenancy even began, but attempted only patch repairs that failed. Its own surveyor confirmed an active leak, a wet ceiling and French doors beyond repair.
Judgment for our clients at trial. £4,500 damages plus £224.38 interest, more than eight times the landlord’s initial offer of £550 made 17 months earlier.
Awaab’s Law injunction forces council to rehouse family in four days
Our client was pregnant and living with a two-year-old in a council property so badly affected by damp and mould that a surveyor said she should leave immediately. Complaints had gone unanswered for over a year.
Interim injunction granted. The family was rehoused at the landlord’s expense within four days, works were ordered to a fixed deadline under a month away, and costs were awarded.
Second EPA prosecution of Lambeth Council over 10-year cockroach infestation
The Council failed to fix the root cause of a severe cockroach infestation even after a 2024 court order, leaving a vulnerable tenant finding cockroaches in her food cupboards and her bed.
Guilty plea on the eve of trial. £3,420 compensation awarded in full, plus an abatement order covering our client’s property and the neighbouring one.
Landlord fined £10,000 after successful EPA prosecution
A single parent lived with mice in her home since 2017, with droppings throughout the kitchen, bedroom and bathroom. She spent years trying to solve it herself, not realising her landlord was responsible.
At trial the Magistrates imposed a £10,000 fine, an abatement order requiring remedial works, and £1,800 compensation for our client.
£7,500 compensation after EPA prosecution of a housing association
A vulnerable tenant caring for her two disabled adult sons endured mice in her home for over three years. Our EPA team brought a criminal prosecution against her landlord at Bromley Magistrates’ Court.
Guilty plea on the second day of trial. £7,500 compensation and an abatement order requiring remedial works at her home and the neighbouring adapted properties.
£23,000 damp and mould settlement against a housing association
Our client lived with severe damp, black mould, leaks and failed windows for almost five years. When repair works finally started, contractors made things worse, damaging her belongings and leaving the root cause unfixed.
Settled for £23,000 after almost 20 months of litigation, nearly forty times the landlord’s first offer of £585.
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